There is another public relations disaster unfolding on an American air carrier.
This time it’s Delta that’s in hot water. A California family says that they were kicked off a flight and threatened with jail after they refused to give up a paid seat for their two-year-old son.
NBC News reported that the Schear family of Huntington Beach, CA had already boarded the Delta flight from Maui to Los Angeles when a Delta agent said the two-year-old would have to give up his seat.
The family also had their one-year-old son with them, who sat in his mother’s lap. The Delta agent wanted the two-year-old to also sit on a parents lap and ignored Mr. Schear when he told them he had already paid for a separate seat for the two-year-old.
As is commonplace nowadays, the exchange was caught on video.
It’s a little hard to hear, so here’s the exchange between the Delta employee and the family.
So this is a federal offense. You and your wife could be in jail, and your kids will be in foster care.”
We’re going to be in jail, and my kids are going to be what? Schear interrupted.
It’s a federal offense if you don’t abide by it,” she said.
I bought that seat … you’re saying you’re going to give that away to someone else when I paid for that seat. That’s not right, Schear responded.
Later in the video, another Delta employee is heard saying that FAA regulations require that a two-year-old cannot be in a seat, or occupy a car seat, and must be seated on a parent’s laps. According to the FAA website, that information is not correct as the FAA strongly urges that young children indeed occupy a car seat.