A former driver with the taxi company Lyft is suing competitor Uber for violating his privacy rights, after the company was allegedly found to be spying on Lyft.
The plaintiff is filing a class action lawsuit, claiming that Uber blatantly violated the Electronic Communications Privacy Act (ECPA), as well as the California Invasion of Privacy Act (CIPA). The lawsuit accuses Uber of breaking the law “by intentionally, collecting, gathering, intercepting … Plaintiff’s and Class Members’ electronic communications.”
Uber allegedly developed a software program called “Hell” to create false Lyft accounts to spy on the competing company’s pricing and find out which drivers were working for both companies.
The Daily Caller reports:
The title of “Hell” is likely a converse reference to another once-secret feature called “God View” (also known as “Heaven”), which reportedly allowed employees to follow customers in real time without their consent. These are just two of the three invasive spy programs Uber has been accused of creating and using.
Apple CEO Tim Cook reportedly threatened to remove Uber from its App Store when he found out the company tracked customers’ even after they deleted the app.
While Uber has denied the allegations, the company has suffered from a series of missteps resulting in bad publicity over the past several months.